Course curriculum

    1. Introduction

    1. Your Brain Treats Social Threats Like Physical Ones

    2. The Hidden Costs of Avoidance

    3. Or… Swinging to the Other Extreme

    4. Reflection

    1. Overview

    2. Get Clear on Your Purpose, Really Clear

    3. Prepare Points, Not Scripts

    4. Check Your Emotional Readiness

    5. Reflection

    1. Overview

    2. Open by Creating Safety

    3. Be Direct, But Gentle

    4. Stay Curious Under Pressure

    5. Manage Escalations by Slowing Down

    6. Bring It Back to Shared Goals

    7. Reflection

    1. Overview

    2. Summarise Next Steps

    3. Watch for Residual Tension

    4. Reinforce the Relationship

    5. Personal Story on Difficult Conversations

    6. Reflection

    1. Summary

About this course

  • £47.00
  • 24 lessons
  • 0.5 hours of video content

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